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Setanta Broadband Drops Ball During Champions League Coverage

Started by The Gaffer · 8 months ago

If you are a yearly subscriber to Setanta Broadband or were looking to Setanta Broadband for live PPV coverage of the Champions League today, you were left extremely disappointed as no games were shown on broadband live.
If you were to go to Setanta upcoming soccer fixutres website, you would ... Continue reading »

7 comments

  • Kevin

    8 months ago

    I am not sure what you are looking at. When you log in and go to UEFA PPV events on the left side of the page you see the link to watch any game you want live.
    reply
  • Johnathan Starling

    8 months ago

    Check the date, it's not today's.

    Those matches are from the games on October 22nd.
    reply
  • Kevin

    8 months ago

    Ahh, Yes you are right...hadnt noticed the dates. My apologies. That is crap. I mean people pay $150 for the service and expect to get CL coverage and PL coverage. For me it didnt matter today because I watched Liverpool on justin.tv and they weren't on Setanta but its not right nontheless. I am sure they are getting a number of emails on the subject.

    To contact Setanta Broadband service email them at supportna@setanta.tv
    reply
  • Beto

    8 months ago

    John,

    Good post.

    I am one of those former subscribers as of this weekend due to the lack of customer service and poor video interface usage and design.
    reply
  • Jim

    8 months ago

    Setanta has Roma v. Chelsea and Sporting vs. Shaktar archived now from yesterday. To find them go to: Soccer Archive > UEFA competitions (Don't ask me).

    I have found Setanta wildly inconsistent with their archiving over the last 2 to 3 weeks. I sent them a pretty nasty email last week when they incorrectly archived all their EPL matches. The only one archived from last week is Aston Villa. Its shocking that I pay $150 for their service and can't get the archives. That's the whole reason I subscribed was to be able to watch the matches I missed anytime plus the Champions League.

    I'm not resubscribing at this point.
    reply
  • Dave

    8 months ago

    go to http://www.asiaplatetv.com

    Scroll down while looking on the right hand side and you'll see links to match replays of most matches from UCL, EPL, Serie A, etc. Archives stretch back to 1st September!!!
    reply
  • The Gaffer

    8 months ago

    Setanta contacted me to let all of the Setanta Broadband customers know that they experienced a breakdown with their broadband services on Tuesday as a result of problems from Dublin.

    Setanta expressed their concern regarding the problems, and promise a revamp of their Setanta Broadband offering shortly which will result in a much improved service.

    Cheers,
    The Gaffer
    reply

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