DISQUS

EPL Talk: ITVN Technical Problems Plague Merseyside Derby

  • Anonymous · 2 years ago
    After this showing and Setanta not having liverpool for another month, I very well might cancel.
  • tyduffy · 2 years ago
    I was having similar trouble during Arsenal-Bolton. I had always thought it was the internet connection. I am glad to know I am not alone. I am seriously considering cancelling as well.
  • Anonymous · 2 years ago
    happened to me as well. really annoying.
  • Anonymous · 2 years ago
    They'll get one more chance from me as Setanta Broadband is at a lower KBPS.
  • jmansor · 2 years ago
    I had the same problem with Arsenal-Bolton this morning. I also thought there was a problem with the internet connection, but it was probably too consistent to be the internet. This is the first time this has happened. Also, it was fine last night when I watched the Friday Football Show.
  • jmansor · 2 years ago
    Here is the response I received from ITVN:


    We did experience problems with Satellite Signal strength October 20th.

    Disturbances began at approx 5:00 am PST and ended at approx 5:45 pm

    PST. Symptoms included Freezing (not buffering) in periodic short

    increments. We are calling this a service wide issue. This is not a

    Server/User capacity issue.



    If the issue that you are encountering persists, please call Technical

    Support during their normal hours of operation: 866-988-4988.



    Sincerely,



    Customer Support

    1-866-988-4988

    info@itvn.com

    Monday-Friday 9am-8pm PST



    ---------



    Hopefully it was an isolated incident.
  • Anonymous · 2 years ago
    I canceled ITVN last month. It was just too much trouble.


    Everyone, please call Time Warner Cable and request GolTV. Thanks.
  • Anonymous · 1 year ago
    I tried calling ITVN but there is a recording that there is another number so I called that number but I get another recording .