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ITVN Technical Problems Plague Merseyside Derby

Started by The Gaffer · 10 months ago

One of the biggest matches of the season for fans of both Everton and Liverpool was ruined today for those viewers subscribed to ITVN.
The IPTV company that provides Setanta Sports over a broadband connection on to your TV set was plagued with technical problems. For example, here’s ... Continue reading »

8 comments

  • After this showing and Setanta not having liverpool for another month, I very well might cancel.
  • I was having similar trouble during Arsenal-Bolton. I had always thought it was the internet connection. I am glad to know I am not alone. I am seriously considering cancelling as well.
  • happened to me as well. really annoying.
  • They'll get one more chance from me as Setanta Broadband is at a lower KBPS.
  • I had the same problem with Arsenal-Bolton this morning. I also thought there was a problem with the internet connection, but it was probably too consistent to be the internet. This is the first time this has happened. Also, it was fine last night when I watched the Friday Football Show.
  • Here is the response I received from ITVN:


    We did experience problems with Satellite Signal strength October 20th.

    Disturbances began at approx 5:00 am PST and ended at approx 5:45 pm

    PST. Symptoms included Freezing (not buffering) in periodic short

    increments. We are calling this a service wide issue. This is not a

    Server/User capacity issue.



    If the issue that you are encountering persists, please call Technical

    Support during their normal hours of operation: 866-988-4988.



    Sincerely,



    Customer Support

    1-866-988-4988

    info@itvn.com

    Monday-Friday 9am-8pm PST



    ---------



    Hopefully it was an isolated incident.
  • I canceled ITVN last month. It was just too much trouble.


    Everyone, please call Time Warner Cable and request GolTV. Thanks.
  • I tried calling ITVN but there is a recording that there is another number so I called that number but I get another recording .

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